When a client opts not to continue advertising you need to do all updates and remove on-site advertising.
- When you get advice a client does not wish to renew first create a Task in their Board so this gets into your schedule, make it for a date closest that suits you best
- Then go to the contact and take out of the Client/Renewed Client list
- Add tag "Old Client"
- Take out dates in Advertising End Date, Advertising Start Date, Mid-Term Report due date, SMART Plan Type and Current Renewal Month field
- Add month and year stopped advertising
- Update Contact
- Go to Notes & Activities, add a note re the closure and save
- Open their last Report sent to be able to see all the places you need to remove their links or ads from which will include -
- Most of the following you should be able to ascertain by looking at the above report or tasks in their Board -
- Check if you have any scheduled classifieds and if so remove
- Go to Posts and do a search for the client name, scroll through and unpublish any blog posts from them - take out of all categories and set as draft. You will delete all draft posts over time.
- Also any general post articles that come up, open and take out any reference to the client or links
- Then go to sliders and open all sliders they are in and remove their ad. This will be listed in all section and Feature sliders relevant to their services
- Recheck the report to see if there are any other links to remove
- Then go to Contact | Send email | CLIENT - CLOSING Report
- Add to "Past Client" Automation
- Go to their Board and find your Task to close client and mark as complete