Standard Operating Procedures

Below are links to our operating procedures step by step guides -

Operational Manual (@ May 2024)

Regional Sites

Businesses and Clients

• BUSINESS - New Business Upload from Online Form
• Client Mid-Term Reporting
• New Client Upload 2026
• New Client Upload - Deluxe
• New Client Upload - Premium
• New Client Upload - Standard
• Renewal Client Procedure
• New or Updating Client Page Procedure
• Client Removal Process
• Client Diary, Scheduling & Reporting Procedure - Complete this one week after sending any new client report, mid-term report, or renewal report

• CLIENT - 6 Month Diary Prompt (do this one week after reporting renewal or setting up a new 6 month client)
• CLIENT - 12 Month Diary Prompt (do this one week after reporting renewal or setting up a new 12 month client)
• CLIENT - 3 Monthly Schedule Procedure (do this one week after reporting renewal or mid-term report for all clients)

Community

• Community - Request about free page or page updates

General Procedures

• Weekly Tasks
• Adding a new FREE business or community listing
• Archiving Feature Posts on changeover for new promo

Features

• Setting up Annual Feature - Topic research and single blog full set up
• Promotions Annual Calendar 2024 dates
• Promotions Annual Calendar 2024 including timeline
• A Gift from Santa - What it's about ...
• A Gift from Santa - Set Up and Getting Clients Procedure
• A Gift from Santa templates
• A Gift from Santa Final Reporting template and Procedure
• Features - Promotion Period Management
• Features - Home Page SEO Suggestions
• Features - Keyword and Hashtag Suggestions
• Features - Tracking Sheet to Report on $35 Classified Ads (for prospects or to advertisers)
• Features - Examples of $35 Classified Ads for Prospective Clients
• Features - Landing Page Examples (longer and punchier)
• Features - Examples of 3 sentence Classifieds
• Features - Newsletter Hooks to link to Landing Page
• Features - Client Hit Report at end of Feature
• Features - Promotion Checklist
• Features - Social Media Caption to lead into an intro to the next Feature
• Features - Blog Content for Intro Blog to New Clients
• Features - Initial Marketing Social Posts

School Holidays

• School Holidays Set Up
• School Holiday Client Set Up Procedure
• School Holiday Client Mid-Term Report - Summer
• School Holidays Social Sharing Procedure
• School Holidays Closing Procedure

Social Media

Social Sharing Procedure